Transportation
You’re going places
Use the Compass IL New Freedom Transportation Program to go to the grocery store, the doctor’s office, a job interview, a school event, your veteran’s service office, even a social event.
How it works
Eligible riders must have a temporary or permanent disability, be a veteran, or be frail elderly, and have a transportation barrier.
Volunteer driver program
We provide New Freedom Transportation services (plus information and referrals for other transportation options) in the following areas:
Primary Counties Served:
Barron, Chippewa, Clark, Dunn, Eau Claire, Pepin, Pierce, Polk, Rusk, St. Croix
Other Counties Served:
Adams, Ashland, Bayfield, Buffalo, Burnett, Crawford, Douglas, Florence, Forest, Grant, Iowa, Iron, Jackson, Juneau, La Crosse, Lafayette, Langlade, Lincoln, Marathon, Monroe, Oneida, Portage, Price, Richland, Sauk, Sawyer, Taylor, Trempealeau, Vernon, Vilas, Washburn, Wood.
Voucher program
Riders who have someone to drive them may qualify to receive vouchers that can be spent on a portion of their transportation costs.
- Must have available drivers (relative, friend, neighbor) and a temporary need
- If you are having financial difficulties due to recurring rides such as Chemo or dialysis we can help if you have your own drivers. This applies to other medical needs as well: picking up a prescription, etc.
One call for all your transportation needs.
1-800-228-3287 (V/TTY)
Information, referral, and
transportation options
NW Wisconsin
Transit Provider List
Become a volunteer driver
The New Freedom Transportation Program is always looking for more members to join our team of volunteer drivers. We are currently accepting applications for volunteers who are willing to provide transportation services using their own vehicles.
Control your own schedule. Drivers can sign up to volunteer for as many days as they would like. You’ll also receive orientation, training, and recognition.
Requirements:
- Valid driver’s license
- Good driving record
- Proof of liability insurance
- A clean background check
Learn more about becoming a volunteer, complete an application, or contact Bobbi Craig or call 800-228-3287 ext. 211.
Information and referrals for other transportation options
Van accessible transportation
- For persons who use a wheelchair
- Affordable rates
- Available in Chippewa, Dunn, Eau Claire, Pepin, Pierce, and St. Croix counties
Local mobility management
- Work to coordinate and collaborate with local transportation programs
- Serve on transportation coordinating committees
- Transportation planning with transportation stakeholders
Regional transportation coordination
- Coordinate meetings for West WI Regional Transportation Coordinating Committee (WWRTCC)
- Coordinate regional driver training
- Regional surveys for low-income, elderly, disabled, and veteran riders, Managed Care Organizations,
Veteran Service Officers, and other transportation providers
How can we help?
Contact our friendly Transportation Staff to get moving. Don’t see the person you’re looking for? Call us at 715-233-1070 (V/TTY) and we’ll put you in touch with someone who can help.
Bobbi Craig (Hegna)
Transportation Director
ext. 211
Melissa Wold
Transportation Coordinator
ext. 226
Kendra Bosse
Transportation Specialist
ext. 227
Michelle deBlanco
Transportation Specialist
ext. 232
Kristen Monsees
Transportation Billing Specialist
ext. 233
Brooke Vinck
Transportation Specialist
ext. 205
Nancy Lee
Transportation Support
ext. 216
Funding is provided by Compass IL, indiGO, FTA as authorized under 49 U.S.C. 5317 (CFDA 20.521) New Freedom, and 5310 Enhanced Mobility for Seniors and Individuals with Disabilities” administered by WIS DOT, FTA Veteran Transportation and Community Living Initiative/Eau Claire Transit, United Way, and various other community partnering grants.
Key resources
This list may not include all resources available to you. If you have questions or would like more information, please reach out.
Provider | Phone | Area Serviced |
---|---|---|
Abby Vans | 800-236-8438 | Statewide |
Ambulift | 888-934-3567 | Western WI/NE MN |
Barron County Aging Office | 715-537-6244 | Barron |
Chippewa County Transportation | 715-726-7820 | Chippewa County |
DET | 715-235-7433 | Dunn |
Dunn County Interfaith Volunteers, Inc. | 715-235-2920 | Dunn |
Dunn County Office on Aging - Volunteer Driver Program | 715-232-4006 | Dunn |
Dunn County Human Services – Medical Transport | 715-232-1116 | Dunn |
Eau Claire ParaTransit (Abby Vans) | 800-236-8438 | Statewide |
Eau Claire Transit | 715-839-5111 | Eau Claire & Altoona |
Handi Lift Inc | 800-989-7433 | Statewide |
Interfaith Caregivers | 715-236-2184 | Rice Lake |
New Richmond Transport, Inc. | 800-236-4650 | New Richmond |
Northwoods Transport | 715-234-8499 | Statewide |
Patients Express LLC (Tami Bowe) | 715-726-1100 | Chippewa |
Pepin County Bus Service, Pepin Co Van Service, Pepin Co | 715-672-8936 | Pepin |
Pierce County – Office on aging | 715-273-6780 | Pierce |
Polk Co. Transportation for Disabled & Elderly, Inc. | 715-485-8599 | Polk |
Polk County Aging Department | 715-485-8592 | Polk |
River Falls Ride Share Taxi Service | 715-425-7878 | River Falls |
Rice Lake City Cab | 715-234-6305 | Rice Lake |
St. Croix Co. Dept on Aging – Volunteer Medical Transport | 715-381-4360 | St. Croix |
Tendercare | 800-498-2050 | Statewide, MN, IL |
Triniteam | 715-836-8100 | Eau Claire/Chippewa |
Wrightway Medical Transportation | 715-859-6600 | Mainly Barron County |
Funding is provided by Compass IL, indiGO, FTA as authorized under 49 U.S.C. 5317 (CFDA 20.521) New Freedom, and 5310 Enhanced Mobility for Seniors and Individuals with Disabilities administered by WIS DOT, FTA Veteran Transportation and Community Living Initiative/Eau Claire Transit, United Way, and various other community partnering grants.